Nobody wants a wonky floor, so ensuring your subfloor is level ensures that the boards stay steady and level over their lifetime. No more than 3mm deviation over 3 metres is the recommended allowance.

Check for signs of moisture in your subfloor using a calibrated moisture metre. Moisture content must be;

• Below 5% for concrete slabs
• Below 12% for timber substrates

We recommend installing from multiple packs at a time to ensure the best board layout, with an even distribution of feature heavy boards. It also helps to pre-select boards that will blend best with matching scotia, skirts and trims.

For the best results, make sure to stagger your boards correctly. When installing boards of length, ensure that the staggered length is at least 20cm. End boards must be greater than 30cm in length.

Floating floorboards can be installed in any direction, but as a rule of thumb, the boards are usually installed perpendicular to a window. Additionally, installing the flooring parallel to the longest wall tends to make the room appear larger.

Despite its sturdy construction, boards can get damaged or need replacing during or after installation. For these reasons it’s handy to buy an extra pack of flooring for possible future rectifications, just to be on the safe side!

No, it is not waterproof however, due to its layers, it works better with water than solid hardwood timber.

Yes, Engineered timber floors can be sanded down and refurbished in their lifetime. However, how many times this can be done depends on the thickness of the solid timber veneer. Most of our engineered timber boards are safe to sand one to three times. Our 12mm Engineered European Oak range should not be sanded. 

We recommend that you hire a professional installer for Herringbone flooring due to the more complex board pattern and detail required for install.