Delivery

We deliver Australia wide

Our 5 warehouse's nationally stock thousands of flooring square metres ready to deliver quickly to your home, no matter what state.

Metro Delivery - $80

We will dispatch your order within 3 business days from process of payment. The driver will call one hour before delivery and will hand unload your order into your garage/carport or a ground floor location. For large orders the driver will need physical assistance.

Regional Delivery - $176

We will dispatch your order within 5 business days from process of payment. The driver will hand unload your order into your garage/carport or a ground floor location. For large orders the driver will need physical assistance.

Greater Regional Delivery - $350*

We will dispatch your order within 7 business days from process of payment. Your order will be sent to the nearest couriers depot for collection. *Due to the weight, size and location of your order, delivery fees are subject to change.

Collection - FREE

Customers can choose to collect their flooring orders as early as the next business day from the nearest suppliers warehouse. A confirmation email detailing the collection address will be sent once your order is ready to collect. This service is only available Mon-Fri 8am-3pm.

*All prices include gst.

Your shipping cost is based on your postcode and is calculated during checkout. The above prices are all flat rates regardless of order size. Please note we do not deliver or enable collection of orders on Public Holidays or Weekends.

It is important that someone is at home and capable to assist the driver to hand unload your order on the designated delivery day. No specific time of delivery can be provided. An eight-hour delivery window will be advised and the driver will call an hour in advance before making the delivery where possible. If no person is present to accept the goods and/or capable of assisting the driver to hand unload on the scheduled delivery day, or the delivery is cancelled on the day of the scheduled delivery day, you will be charged for the non-delivery and a further charge for the re-delivery. It is important that sufficient, clear and safe access is available to deliver the goods you have purchased.

What to expect after placing your order

Day before delivery

The day before your delivery is due, you’ll receive an email confirming an expected eight-hour delivery slot for your new floor.

Day of delivery

On the day of delivery our driver will call 1 hour before the expected time of arrival to ensure someone is available on site to except delivery.

During your delivery

The driver will hand unload your order into your garage/carport or an undercover ground floor location. Please ensure that sufficient, clear and safe access is available to the driver. For large flooring orders over 50m2, the driver will require physical assistance.

Our Locations

If you wish to collect your order from one of Flooring Online's Distribution Centre's, please see below our locations.

Victoria - Coburg & Braeside

New South Wales - Wetherill Park

Queensland - Banyo 

Western Australia - Osborne Park

Shipping Policy