Thorough and frequent vacuuming, particularly in high traffic areas, is important for prolonging the life of your carpet and enhancing its appearance. Three vacuum passes for light soiled areas is recommended, with five to seven passes for heavily soiled areas. 

Vacuuming against the natural pile direction first lifts the pile, helping to unsettle and remove dirt and grit while reducing matting. Then, vacuum in the direction of the pile to achieve a uniform finish.

Carpet is not 100% stain proof but to ensure best results from spot cleaning, follow these easy steps. Immediately remove as much of the spill as possible. For solids use a blunt knife or spoon. Blot up liquids by applying pressure with white paper towels or tissues. Use a wet/dry vacuum for large spills. Never scrub or rub the carpet during the stain removal (or rinsing) process as a fuzzy area may result.

Depending on usage, carpet should be professionally steam cleaned (hot water extraction) every 12-18 months to revitalize your carpet and remove any oily, sticky and well-settled soils that cause gradual, significant dulling of colours. Steam cleaning should only be undertaken by a professional carpet cleaner.