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Clean the floor regularly using dry cleaning methods. Suitable methods include using a microfibre spray & mop system, soft broom or vacuum with a soft brush attachment only.

Regular removal of surface dirt and grit will prevent the surface of your floors from being scratched.

To remove water soluble dirt, clean using a PH Neutral Wood Floor Cleaner. First dry clean the floor to remove surface dirt and debris. Spray the surface sparingly with a Neutral Wood Floor Cleaner and clean using a microfibre cleaning pad.

Rinse cleaning pads regularly in clean water during use and replace when dirty. Most cleaning pads can be washed in a washing machine after use, check the manufacturers recommendations.

Use felt protectors under heavy pieces of furniture and chairs. Use protective mats at all exterior entrances. Do not use rubber-based furniture or mats as the rubber may leach into the floor. When moving furniture, protect your floor by using a dolly for moving furniture or appliances. Try not to slide or roll across the floor.

In areas of excessive traffic and wear, please make use of runners or area rugs. Install a good quality mats both inside and outside of external doors. Mats should be as large as possible and be able to remove both grit and moisture. Regularly move rugs and mats to reduce spot fading. Direct sun exposure will alter the appearance of the coating on your floor, especially engineered timber floors.

Animal urine, cooking fats, and other similar materials can damage the floor if left on the surface for any length of time. This may result in permanent staining in some cases.

If you have any pets, keep their nails nice and short to help look after your floors, especially if they like to run around the house! Mishaps can happen, make sure to wipe up animal urine immediately.

Maintain relative humidity levels between 30% and 70% and temperature between 15-30°C. Timber floors are a natural product and will expand and contract with weather changes.

Avoid prolonged exposure to direct sunlight through the use of blinds or curtains. Direct sun exposure will alter the appearance of your floor coating, especially engineered timber.

All doorways and adjoining rooms should have expansion joints to allow your floating floor to naturally expand and contract.

Oil soaps, wax, liquid or other household products may affect your coating and should be avoided.

Whenever possible remove your shoes. Spiked heels or shoes in need of repair can severely damage your floor.